OnDemand Suite VPAT 2.4 - Voluntary Product Accessibility Template (Revised Section 508 Edition)

  • Name of Product/Version: OnDemand Suite (December 2024 release)
  • Report Date: February 28, 2025
  • Product Description: OnDemand Suite is a web site accessibility testing and site mapping web app used by federal agencies, Fortune 100 corporations and independent consultancies.
  • Contact Information: sales@powermapper.com

Note: The product is designed to find non-WCAG compliant content on web sites. This means compliance reports link to non-compliant content, and clicking those links displays non-compliant content, which may include flashing images.

Evaluation Methods Used:

  • Windows: Manual testing with JAWS, NVDA, Narrator; High contrast mode; Grayscale display mode; Large fonts mode; Keyboard-only operation (tabbing and arrow keys). Automated testing with Accessibility Insights for Windows, Chrome DevTools and SortSite.
  • macOS: Manual testing with VoiceOver; Inverted-colors mode; Grayscale display mode; Keyboard-only operation (tabbing and arrow keys). Automated testing with Apple Accessibility Inspector, Chrome DevTools and SortSite.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In Report

Web Content Accessibility Guidelines 2.0

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

(Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Tables 1 and 2 also document conformance with Revised Section 508:

  • Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing
  • Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

  Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: All non-text content has alternative text (alt) or accessible name (aria-label)

Electronic Docs: All non-text content has alternative text

Software: All non-text content has alternative text

Authoring Tool: Not an authoring tool

 

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No pre-recorded audio or video used

Electronic Docs: No pre-recorded audio or video used

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No pre-recorded audio in product

Electronic Docs: No pre-recorded audio in product

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Not Applicable

Electronic Docs: Not Applicable

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No time-based media in product

Electronic Docs: No time-based media in product

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.3.1 Info and Relationships (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Reports are readable by screen readers including JAWS, Narrator, NVDA and VoiceOver

Electronic Docs: Help is readable by screen readers including JAWS, Narrator, NVDA and VoiceOver

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.3.2 Meaningful Sequence (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Reports are read by JAWS, Narrator, NVDA and VoiceOver in visual order

Electronic Docs: Help is read by JAWS, Narrator, NVDA and VoiceOver in visual order

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.3.3 Sensory Characteristics (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No sensory characteristics used

Electronic Docs: No sensory characteristics used

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.4.1 Use of Color (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Color is never the only way to convey information, and is used in combination with shape, position or text

Electronic Docs: Color is never the only way to convey information

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.4.2 Audio Control (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No audio content in web app

Electronic Docs: No audio content in help

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.1.1 Keyboard (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: web app can be navigated with keyboard only

Electronic Docs: Help can be navigated with keyboard only

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.1.2 No Keyboard Trap (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No keyboard traps in web app

Electronic Docs: No keyboard traps in help

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.2.1 Timing Adjustable (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No time limits in web app

Electronic Docs: No time limits in help

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with exceptions

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No moving, blinking or auto-updating information in web app, but reports may link to non- compliant content discovered during scanning (the purpose of the app is to find non-compliant content)

Electronic Docs: No moving, blinking or auto- updating information in help

Software: Web apps not in scope.

Authoring Tool: Not an authoring tool

 

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with exceptions

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No flashing content in web app, but reports may link to non-compliant flashing content discovered during scanning (the purpose of the app is to find non-compliant content)

Electronic Docs: No flashing content in help

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.4.1 Bypass Blocks (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) - Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) - Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports

Authoring Tool: Not Applicable

Web: Headings, landmarks and 'skip to content' links in web app

Electronic Docs: Headings and landmarks in help

Authoring Tool: Not an authoring tool

 

2.4.2 Page Titled (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: All report pages have meaningful titles

Electronic Docs: All help pages have meaningful titles

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.4.3 Focus Order (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Focus order follows visual order in web app

Electronic Docs: Focus order follows reading order in help

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Most links provide purpose in link text (so pass 2.4.9 AAA and 2.4.4 AA), the remainder provide purpose with surrounding content (so pass 2.4.4)

Electronic Docs: Links in help provide purpose in link text (so pass 2.4.9 AAA and 2.4.4 AA)

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

3.1.1 Language of Page (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Report pages specify report language (lang=en)

Electronic Docs: Help pages specify help language (lang=en)

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

3.2.1 On Focus (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No change of context on focus in web app

Electronic Docs: No change of context on focus in help

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

3.2.2 On Input (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No change of context on input in web app

Electronic Docs: No change of context on input in help

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

3.3.1 Error Identification (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Errors displayed as text

Electronic Docs: Warning if searching help didn't find anything

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

3.3.2 Labels or Instructions (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No input in reports

Electronic Docs: Help search fields are labelled

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

4.1.1 Parsing (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Not Applicable

Electronic Docs: Not Applicable

Software: Not Applicable

Authoring Tool: Not Applicable

SC 4.1.1 is obsolete in WCAG 2.0 and 2.1 and removed from WCAG 2.2

 

4.1.2 Name, Role, Value (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Only standard HTML controls and links with built-in accessibility are used

Electronic Docs: Only standard links with built-in accessibility used

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

 

Table 2: Success Criteria, Level AA

  Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No live audio

Electronic Docs: No live audio

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No prerecorded audio

Electronic Docs: No prerecorded audio

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Report text contrast is 4.5:1 at a minimum and can be changed to high contrast theme using platform settings

Electronic Docs: Help is black text on a white background in default system theme which is 21:1 contrast ratio. Displays using user-specified system UI theme and can be changed to high contrast theme using platform settings.

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.4.4 Resize text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Reports text size follows system text size preference, and can also be zoomed by the menu or Ctrl+Plus and Ctrl-Minus keyboard shortcuts.

Electronic Docs: Help text size follows system text size preference, and can also be zoomed by the menu or Ctrl+Plus and Ctrl-Minus keyboard shortcuts.

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

1.4.5 Images of Text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No images of text

Electronic Docs: No images of text

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.4.5 Multiple Ways (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) - Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) - Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports

Authoring Tool: Not Applicable

Web: Reports pages are linked by both navigation links and body links

Electronic Docs: Windows help pages are linked by both a table of contents (G64) and body links (G125). Mac help pages have body links (G125) and a search function (G161).

Authoring Tool: Not an authoring tool

 

2.4.6 Headings and Labels (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Report pages all have an H1 at the start of the main content, and H2 headings for different sections of the same report page

Electronic Docs: Help pages all have an H1 at the start of main content, and H2 headings at the start of each section

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

2.4.7 Focus Visible (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Standard web focus indicator visible

Electronic Docs: Standard web focus indicator visible

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

3.1.2 Language of Parts (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: Reports are all one language (English)

Electronic Docs: All help documentation is in one language (English)

Software: Web apps not in scope

Authoring Tool: Not an authoring tool

 

3.2.3 Consistent Navigation (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) - Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) - Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports

Authoring Tool: Not Applicable

Web: Report pages have a standard navigation bar on each page

Electronic Docs: Windows help pages have a standard navigation bar on each page. Mac help pages use the Apple help viewer for consistency with other Mac apps.

Authoring Tool: Not an authoring tool

 

3.2.4 Consistent Identification (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) - Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) - Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports

Authoring Tool: Not Applicable

Web: Items with the same function are labelled consistently throughout the reports

Electronic Docs: Help links with the same function are labelled consistently throughout the help system

Authoring Tool: Not an authoring tool

 

3.3.3 Error Suggestion (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No input in reports

Electronic Docs: Only input in help is text search

Software: Web apps not in scope.

Authoring Tool: Not an authoring tool

 

Note: there was no range validation for 4 fields in the Scan Options window up to version 6.45 on Windows. The issue is fixed in version 6.46.

 

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Not Applicable

Authoring Tool: Not Applicable

Web: No data altering actions in reports, other than the spelling dictionary. The 'Add to Dictionary' popup menu command can be reversed by the 'Remove from Dictionary' menu command.

Electronic Docs: No data altering actions in help

Software: User is prompted to save unsaved reports:

Authoring Tool: Not an authoring tool

 

 

Table 3: Success Criteria, Level AAA

Notes: Revised Section 508 does not apply - tested to level AA

Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

Supports

Usable with JAWS, Narrator, NVDA screen readers on Windows and VoiceOver on Mac.

302.2 With Limited Vision

Supports

Usable with Mac/Windows screen magnifiers, Mac/Windows inverted colors mode and Windows high contrast mode.

Note: Windows versions up to 6.45 use contrast mode settings in effect at time app starts; versions 6.46 and later support dynamic contrast mode switching while app is running

302.3 Without Perception of Color

Supports

Usable with limited color perception, with Windows/Mac color filters and on monochrome monitors

302.4 Without Hearing

Supports

No audio output, so usable without hearing, in noisy environments and in office environments without headphones.

302.5 With Limited Hearing

Supports

No audio output, so usable without hearing, in noisy environments and in office environments without headphones.

302.6 Without Speech

Supports

No speech input

302.7 With Limited Manipulation

Supports

Usable with single keystrokes (tab, space, arrows, alt) and compatible with assistive technologies that emulate keyboards, mice or touchscreens.

302.8 With Limited Reach and Strength

Supports

Usable with single keystrokes (tab, space, arrows, alt) and compatible with assistive technologies that emulate keyboards, mice or touchscreens.

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

The software uses the simplest possible language to describe problems (often simpler than the equivalent WCAG descriptions). Use of human working memory is minimized by grouping in the UI. Email and phone support is available to resolve problems users encounter.

Chapter 4: Hardware

Notes: Section not applicable because this is not a hardware product

Chapter 5: Software

Criteria Conformance Level Remarks and Explanations

501.1 Scope - Incorporation of WCAG 2.0 AA

See WCAG 2.0 section

See information in WCAG 2.0 section

502 Interoperability with Assistive Technology

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502.2.1 User Control of Accessibility Features

Supports

Obeys platform accessibility settings like high contrast and large fonts

502.2.2 No Disruption of Accessibility Features

Supports

Does not interfere with platform accessibility features

502.3 Accessibility Services

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502.3.1 Object Information

Not Applicable

502.3 only applies to platforms (operating systems) and platform software

502.3.2 Modification of Object Information

Not Applicable

As above

502.3.3 Row, Column, and Headers

Not Applicable

As above

502.3.4 Values

Not Applicable

As above

502.3.5 Modification of Values

Not Applicable

As above

502.3.6 Label Relationships

Not Applicable

As above

502.3.7 Hierarchical Relationships

Not Applicable

As above

502.3.8 Text

Not Applicable

As above

502.3.9 Modification of Text

Not Applicable

As above

502.3.10 List of Actions

Not Applicable

As above

502.3.11 Actions on Objects

Not Applicable

As above

502.3.12 Focus Cursor

Not Applicable

As above

502.3.13 Modification of Focus Cursor

Not Applicable

As above

502.3.14 Event Notification

Not Applicable

As above

502.4 Platform Accessibility Features

Not Applicable

502.4 only applies to platforms (operating systems) and platform software

503 Applications

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503.2 User Preferences

Supports

The application follows Windows user preferences for color scheme, high contrast, text cursor, system font, increased font size. On macOS the application follows user preferences for inverted colors, increased contrast, dark mode, color filters.

503.3 Alternative User Interfaces

Supports

The application is not itself an alternative user interface but does provide information via platform accessibility APIs for consumption by alternative user interfaces such as screen readers.

503.4 User Controls for Captions and Audio Description

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503.4.1 Caption Controls

Supports

No volume controls

503.4.2 Audio Description Controls

Supports

No program selection controls

504 Authoring Tools

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504.2 Content Creation or Editing (if not authoring tool, enter 'not applicable')

See WCAG 2.0 section

See information in WCAG 2.0 section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

Not an authoring tool

504.2.2 PDF Export

Not Applicable

Not an authoring tool

504.3 Prompts

Not Applicable

Not an authoring tool

504.4 Templates

Not Applicable

Not an authoring tool

Chapter 6: Support Documentation and Services

Criteria Conformance Level Remarks and Explanations

601.1 Scope

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602 Support Documentation

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602.2 Accessibility and Compatibility Features

Supports

The help system provides information on accessibility features such as keyboard shortcuts.

602.3 Electronic Support Documentation

See WCAG 2.0 section

See information in WCAG 2.0 section

602.4 Alternate Formats for Non-Electronic Support Documentation

Not Applicable

All documentation is electronic

603 Support Services

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603.2 Information on Accessibility and Compatibility Features

Supports

Information about accessibility features is available from support, who also want to hear about any accessibility problems

603.3 Accommodation of Communication Needs

Supports

Help is available by phone or email from support staff with experience of assistive technology and accessibility needs


This document is for informational purposes only. POWERMAPPER SOFTWARE MAKES NO WARRANTIES, EXPRESS IMPLIED OR STATUTORY, IN THIS DOCUMENT. This document represents the current view of PowerMapper Software at the date of publication. Because we must respond to changing market conditions, it should not be interpreted to be a commitment on the part of PowerMapper Software, and PowerMapper Software cannot guarantee the accuracy of any information presented after the date of publication.